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Article de STRATEGY Internet
2003-05-29

When a cynical one has an enthusiastic encounter

The sun shines on the source de the campus de Microsdet. When arriving at the reception no longer I am plus a journalist de Financial Times, but a director de human resources in Microsdet in the United Kingdom. Only one small clarification: this one will be my first and last day de my race in Microsdet.

I am in an interchange de work organized by for Campaign Learning, an organization without spirit de prdeit specialized in education. The position is a challenge for me, since I am not famous by my ability in doing good works, and because I never understood absolutely nothing on human resources.

Within the building he is all clean one, clearly and brilliant. The majority de people goes dressed very informal way, and I feel uncomfortable wearing my better jacket.

Kay Winsper receives to me warmly. Today I am going to do its work, although it will be with me all along to help me. She takes me to the bar. All the mornings lead one hour and fifty minutes until the work to have breakfast with their equipment.

While breakfast, I ask to him what is what requires the work. “ At the end de the day, – says – to me is like creating surroundings where very good people can give the best thing de itself ". It explains that it worries “ about the physical aspect, emotional and intellectual de our people ", a difficult task since they are thousand employees.

The worse thing
In order to know the worse thing, I asked to him how it was a bad day. It seemed surprised. “ Is when you try to speak with the United States with the difference de schedules. Not to have direct access ”. This does not remember me to any bad day.

And the good days? “ This is when you know that you have marked to a difference ”, explains Kay Winsper.

Kay takes defice to me and in the way we crossed a man corpulento that goes dress with a pole. The encounter with him was fast and informal. I did not pay attention to him because it did not seem to be important. Later I knew that he was one de the members de the administration advice.

My defice is the standard for all the positions in all the defices de Microsdet anywhere de the world.

Everything is in a abierto space, very even. Each employee has a telephone, a flat screen de computer and a portable one. Everything is connected and everything seems to work. There are no papers. If you want to write beams notes in your computer. I am a little intimidatory for somebody like.

In the walls there is posters de motivation realized by Kay and its equipment, that show the great leaders de the world: the mother Teresa, Albert Einstein, Martin Luther King and Steve Ballmer (delegated adviser de Microsdet).

Meeting
My first meeting is with a woman de a company/signature de cazatalentos that has come to learn more on the famous culture de Mocrsdet. “ This is a typical meeting de Microsdet ”, says Kay.

Doubting, I began the meeting saying: “ the culture in Microsdet is based here on acquiring the best thing and leaving the others. “ In Microsdet we are an election employee ”.

Exits de my mouth, those words sounded horrible. I am not lying: Microsdet has gained several prizes for being a great landlord. Only the five percent de the employees goes away every year and the people seem motivated de a way that never had seen. The subject is the fidelity. The reason by which Kay says that is because creates she it enthusiastically. Microsdet is not a site for the indifferent ones; the cynical routine de the media does not have its place for anything here.

Dry cleaners
We give the return de the building and see the dry cleaners, the cdefees and the store de treats. The car can park you. They can take to house your purchases to you. There is a day-care center for the babies de Microsdet, a gymnasium and a beauty center, where there is acupuncture and an electrical chair that gives massages you and clears the muscular tensions to you.

The facilities are impressive and scare a little. Yet that, almost is no necessity to return to house.

The food is in the bar with my head, Steve Harvey, that works in Microsdet since the first defice in the United Kingdom was abrió. Without a doubt, Steve is still more enthusiastic that Kay. “ we are not speaking de a balance between work and life ", says. “We educated the people so that they enjoy its lives and so that Microsdet comprises de its lives”.

While like, fodder that would not have problem in obtaining that the bar de Microsdet comprised de my life. With a warmer time we could be seated in a carpet and be eaten next to the lake.

Or if outside an employee really de Microsdet, would spend the time de my food in the gymnasium, having trained me to participate in some de the events de Microsdet, that the past year collected 800,000 dollars for beneficial works. After the food I have a meeting with a member de my equipment. Every month, each employee has a session de one hour with his head to speak de his progresses and any other thing that bothers to them.

This employee smiled to me during one hour. There were no complaints. Reason why I could see, is that to her it liked its work and it did very well. In the end I asked to him if it needed to write down the priorities that we decided for her. It seemed surprised. To Microsdet the unnecessary bureaucracy does not go to him. de return defice were several messages. In my electronic newspaper several people had inserted meetings.

All can watch the schedule de the others and request meetings, although the person can reject them. Anyway this is startling when it comes from a culture in which nor your secretary has idea than beams.

The following era with Steve Harvey. “To where we would have to go? ”, asked. In Microsdet there is a space de meeting different for each mood. It suggests the anarchical zone, a cdefee where young men and de good appearance are playing billiards.

It was preparing a presentation on the values de Microsdet and the form in which this household could arrive at the heart from the people and its heads. I was telling histories him and I loosen the roll to him de how connecting the values de the people with its lives. “ you are contracted, ” said to me.

Steve explained that the personnel de Microsdet must have two things: “ Creer that the technology improves the life de the people. And to demonstrate to a great sense de humor ”.

He is much more complicated that. They need to have the correct sense de humor. I mentioned a video paper clip de Steve Ballmer in which the manager took a walk by the scene de coarse form animating to the employees in a conference de sales. Certainly the employees de the United Kingdom de Microsdet find it funny?
The manager frunce now entrecejo. “ Steve has much passion ”, assures the own manager. “ and that are truly brilliant ”.

After this, I doubt that it would be contracted in Microsdet.

The final session de the day consisted de passing the results de the psychotechnological test that I did at the beginning de the day. Each employee de Microsdet must happen through this process and the Seeking call de forces, whose list presents/displays 34 strengths that later can be developed to the maximum.

Communication
The result demonstrated that first de my strengths it was the communication. At the end de the list the empathy comes, the learning and the discipline.

The process is a little estresante and I protest definitively because I feel very disciplined and with empathy. The person who gave these results me smiled to me patiently. “ This is not a discoverer de weak points ”, said to me. “ This sample how to remove party to the qualities in which you are good ”.

I can say to you without the aid de this finder de forces in what I am good: being a journalist surrounded by cynical instead de being the head de an excellent company that works with intelligence and determination every day to mark the difference.



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